At a Glance
Receive banking alerts securely
Protect yourself from SMS fraud from unauthorised sources
Get timely updates
Receive real-time updates of your transactions via digibank push notifications
Track your notifications easily
Access your inbox conveniently anytime, anywhere
Say goodbye to scattered notifications and hello to a seamless, organised experience that puts you in control. With Notification Inbox on digibank, you now have a secure way to access all your important banking alerts effortlessly in one place.
Key features of Notification Inbox
App notification badge
Be notified whenever you have an unread notification from us and never miss an important alert.
Pre-login inbox
View your notifications from the moment you launch your digibank app, without having to log in.
Inbox filter
Filter your notifications by category for a clear and concise view of the information you need.
Receive push notifications for these services
As part of our commitment to keep you safe from SMS phishing scams, we’ve been progressively switching to email and digibank push notifications as our default channels of communication.
Here are some of the services where you will receive real-time alerts via push notifications:
- PayNow Outgoing
- Local Funds Transfer
- Card & Bill Payments
- eNETS
- Scan and Pay
How to enable Push Notifications
On your device, please remember to allow notifications from digibank app to receive push notifications:
- Go to Settings on your mobile device
- Select Notifications
- Select digibank app
- Tap Allow Notifications
Manage your notifications on digibank app
You can customise your alert preferences and threshold limits with just a few taps on digibank app.
 |
Step 1 Step 2 Step 3 Step 4 |
List of Transaction Alerts
| Personal Account Alerts |
|---|
| Update Personal and Contact details |
| Update Mailing Address |
| Manage Alerts |
| Increase Transfer and Payment Limits |
| Digital Transactions Alerts |
|---|
| Add Payee |
| Funds Transfer to My Account |
| Funds Transfer to Other DBS/POSB Account |
| Funds Transfer to Other Bank Account |
| Future-dated Funds Transfer to Other Bank Account |
| Funds Transfer to Overseas Account |
| One Time Funds Transfer and Payment |
| Pay Other Bank Cards |
| Pay Easy Services |
| Bill Payments |
| d2Pay (eNETS Transactions) |
| PayNow Outgoing Transactions |
| Topup Transactions |
| Scan and Pay Transactions |
| ATM and Banking Services Alerts |
|---|
| Local ATM Cash Withdrawal |
| Overseas ATM Cash Withdrawal |
| Local NETS Transactions |
| Overseas PIN Transactions |
| Funds Transfer |
| Bill Payments |
| Topup Transactions |
| Cheque Clearing |
| GIRO Arrangement |
| Standing Instruction Set-up |
| Local Card Transactions |
| Overseas Card Transactions |
| Online Card Transactions |
| Cash Advance |
Frequently Asked Questions
Inbox & Push Notifications
Push Notifications are alerts relating to your banking activity or promotions that will be sent to your digibank mobile.
These messages will be stored in your notification inbox for your easy tracking and reference. Please go to your device settings to turn on notifications for digibank in order to receive them.
You will be able to enjoy secured banking experience at your fingertip & conveniently monitor your transactions through your notification inbox.
You can also monitor your account closely for any fraudulent transaction or SMS phishing.
You will receive mobile push notifications for selected services securely in your digibank inbox.
You will need to turn on your notifications for digibank app in your device setting or when you allow notification upon downloading the app for the first time.
Tap on the bell icon at the top left of your digibank app > Notification inbox to view your messages
Ensure your email address registered with the Bank is valid and updated.
To receive push notification alerts, please allow notifications for digibank app on your device settings.
Settings > Notifications > digibank app > Allow Notifications
30 days and the messages will be auto purged after 30 days.
You can only register one device at any one point in time.
The notifications are stored for a period of 30 days. Remember to enable Push Notification on your new mobile device.
It could be due to the following reasons:
- Change of registered mobile device
- It can only be activated on one mobile phone at a time
- Device notification setting is disabled
- Your digibank app is deleted
- Your digibank app is not updated to the latest version
- Your mobile device is not connected to WIFI or data network
Yes, you will need digibank app to be able to receive Push Notifications.
Download digibank mobile on App Store/Play Store now!
Manage Transaction Alerts
You are automatically enrolled for Alert service to receive notifications for transactions on your accounts. Learn more tips on how to protect yourself from unauthorised transactions.
The minimum threshold alert limit varies by transaction type. To learn more, click here.
